“Noble above the dust, its form replaces all things. Please do not compare it with common objects, Like ancient branches, it returns in silence, dwelling first among the shifting mountain light.”
The Ugly Tree Collection
Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know through the contact section or through our email: ink.of.root.au@gmail.com and we’ll do our best to work with you to make it right.
When will I get my order?
We will work quickly to ship your order as soon as possible. For pre-order items, it would take up to 2 weeks for us to ship the items. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally, made with 100% Japan sourced cotton. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. We offer FREE SHIPPING within Australia. You will always know the shipping price before you purchase.